NZ Film Commission Website Redesign

UX / IA / Design system

The project

Restructuring a national film website around clearer pathways for local filmmakers and international productions.

New Zealand Film Commission

2024 - 2025

Website

NZ Film Commission Website Redesign

Restructuring a national film website around clearer pathways for local filmmakers and international productions.

New Zealand Film Commission

2024 - 2025

Website

UX / IA / Design system

The project

Website experience

A national film website redesigned around two very different audiences: New Zealand filmmakers and international productions.

The New Zealand Film Commission website needed to work harder for two distinct groups: local filmmakers and industry professionals seeking funding, guidance and support; and international studios and producers evaluating New Zealand as a world-class place to make screen productions.

The challenge was not just to refresh the interface, but to reshape the site’s structure, content hierarchy and key journeys so that people could understand where to go, what applied to them and what action to take next.

When a website has to serve everyone, clarity becomes the strategy.

The challenge

One website, two very different primary audiences.

The site needed to support New Zealand-based filmmakers looking for funding, guidance and industry support, while also selling New Zealand’s production advantages to international studios and producers.

Those audiences arrive with different goals, different levels of knowledge and very different expectations. The structure had to make the right pathways obvious without splitting the experience into disconnected sites.

Distinct local and international audience needs.

Complex funding information that needed clearer pathways.

International production content that needed stronger promotional value.

Content spread across pages, PDFs and legacy structures.

A need to improve SEO, findability and task completion.

nzfilm.co.nz website home screen

My role

Shaping the IA, structure and experience direction.

I led the UX strategy and information architecture work, helping define how the site should be structured around audience needs, core tasks and clearer content pathways.

The work focused on high-level flow maps, navigation, SEO-informed content structure and page templates, rather than heavy persona or journey-map documentation.

Defined the audience-led navigation approach.

Restructured key funding and international production pathways.

Mapped high-level user flows for priority tasks.

Reviewed competitor and film commission websites.

Shaped content hierarchy and page-level UX direction.

nzfilm.co.nz website

Information architecture

Making the site easier to understand, enter and navigate.

The proposed structure separated the needs of local and international users more clearly, while keeping the overall site coherent and manageable.

Funding content was reworked around clearer categories, eligibility cues and task-based pathways, helping users find relevant funds without needing to understand the organisation’s internal structure.

Clearer distinction between local and international pathways.

Improved funding discovery and categorisation.

More useful cross-linking between related content.

Reduced reliance on buried PDF information.

Navigation shaped around user intent rather than internal teams.

NZFC website designs

Content strategy

Turning dense information into clearer decision points.

A key part of the project was moving important information out of disconnected pages and hidden documents, and presenting it in ways that helped people understand relevance, eligibility and next steps.

Clearer page introductions and signposting.

More scannable funding and incentive information.

Stronger international production messaging.

Better use of related resources and contact pathways.

nzfilm.co.nz website

Outcome

A clearer foundation for a more audience-led website.

The result was a proposed structure and UX direction that made the website easier to navigate, easier to maintain and better aligned to the Film Commission’s dual role: supporting New Zealand filmmakers and attracting international productions.

Established a shared experience baseline for future services.

Raised the bar for accessibility and usability in government digital products.

Created a platform teams could build on with confidence.

nzfilm.co.nz website